Testimonial Messages

“Dr Noor was fabulous – very patient explaining things and worked wonderfully with our dog, Millie. A terrific experience.”

Clear communication and patience are just as important as clinical skill.

This lovely note came after helping Millie through a stressful time.

As someone who has walked through hells myself, I know the stress and helplessness that comes with caring for a sick loved one. That’s why I always strive to ensure both pets and their human parents feel truly supported and at ease.

Sometimes it doesn’t take many words to leave a mark.

A recent client simply described me as “a very very great vet” and “so lovely.”

It’s feedback like this—brief, genuine, and unprompted—that reminds me how much kindness and presence matter in every visit.

When Leonie’s dog Ollie was nearing the end, she wanted to be sure he was receiving the best of care. My visit reassured her that everything possible was being done. Later, after Ollie passed, I returned to help the family through the emotional aftermath. Leonie wrote that my presence and empathy helped her come to terms with Ollie’s death—a moment that reminds me why this work matters. In her words, “.. a godsend in the most distressing time.”

Klaas appreciated the time I took to explain what was happening with his pet and the options available.

Vanessa described me as “very nice and helpful” and thanked me for my service.

Gerard simply said: “Everything went well. Dr Sivan was great and very helpful.”

Kerry and her dog Beatrice received urgent care following a traumatic dog fight. When I followed up with Beatrice’s owner a few days later, even amidst airport chaos, she followed up with kind words of thanks. Beatrice had fully recovered—walking without issue and healing beautifully. Kerry appreciated the thoughtful follow-up and expert attention, so much so that she began recommending me to fellow dog owners. That’s the kind of trust I aim to earn: one pet, one family, one calm conversation at a time.

Lynne was worried her dog Molly had been poisoned. I kept her updated during my approach, calmly assessed Molly, and referred her immediately to emergency care. Molly made a full recovery.

Deborah also shared kind words about my visit—highlighting the gentle, professional manner I brought into what was ultimately a difficult case. Not every outcome is easy, but every client deserves clarity, honesty, and respect.

When Torsten’s Mini Schnauzer, Meeka, injured her paw over the Easter weekend, I arrived at their home within the hour—fully equipped and ready to help. After treatment, bandaging, and clear take-home advice, Meeka made a full recovery and was back on her walks in no time. It’s this kind of timely, professional care that earns trust and gratitude—especially when the unexpected happens.